Frequently Asked Questions

You can choose your package and begin to reserve your photo booth via our website or email. To ensure our availability for your event date, a $100 deposit payment is required at the time of reservation. The remaining balance can be paid on the day of the event.

Yes! Our colleagues on site will be there to assist your guests with the photo taking and the printing. Rest assured that our well-trained colleagues will keep the hype up throughout your event!

We’ll bring a collection of hand-selected props for you and your guests to have fun with. We constantly search the world for the best props and change our selection often. The choices will vary with the event theme and photo booth package chosen. 

We would definitely be happy to help you with the design. Just share with us the theme of the event and any branding collaterals that you have. Would be great if you could provide us with your high-resolution logos too. Oh yes, we would love to see that smile on your face when we tell you that the design fee is absolutely free! 

The size of our awesome printouts are 2"x6” and  4”x6”

We love it when our clients and their guests are having fun in the photo booth! We ask that our colleagues on site be flexible with event end times for these circumstances. Most times, we are able to accede to your request for a last-minute extension but do check with our team first and we will get back to you immediately. Also, we will be charging you for the extra time based on the product type and the duration.

You can absolutely use your own! We have many clients that use unique walls at their venues, florist-designed backdrops, or creations they’ve made themselves.

However, we also offer a selection of backdrops that you can choose from. The backdrops we provide are made of stretch-to-fit fabric which allows for glare-free photos. These are provided as a courtesy and do not affect the price of your rental.

 Yes! For all of our booths, a standard wall outlet will suffice. As for the WIFI, it would be so helpful if you could share a strong WIFI connection from the venue. However, if it's unavailable, we will always bring down our own WIFI router to ensure smooth operations at your event. 

Our friendly team will set up an hour before the event and should be ready before the event starts time. Setup and teardown time are already included in all our packages.

Yes definitely, however, we suggest the booth be set up indoors if possible — but, we totally get that sometimes this isn’t the case! We have a few requirements to guarantee the highest quality photos and protection of our booth.